Q1. If I want an item that you do not have on your website, are you able to get it ?
We are able to source everything that is Muay Thai related as long as it is within the brands we carry. Send us an Email about your request and we will get back to you within 12hours. You can also drop your inquiries using our “Contact” form
Q2. Do you supply to clubs, gyms, schools and coaches ?
Yes, we do. In fact, coaches, gyms, institutions and clubs get their equipment directly from us because we have a huge variety of good quality equipment and we are also able to source for them items that are not within our web catalog. We currently supply equipment in bulk to Muay Thai / Boxing gyms in Singapore such as Vanda Boxing club, Onyx MMA, Colosseum MMA, AIM MMA fitness, Impakt Singapore, Fight Pro-Motion, NUS Boxing Club, Sweatshop Singapore, Pure Fitness, Farrer Park Boxing Alliance and many others. We have also supplied to institutions such as SIM Muay Thai, Ngee Ann Polytechnic (Muay Thai), Singapore Polytechnic (Muay Thai and MMA) and other CCA clubs in Singapore. Email us your enquiry and we will get back to you within the next 24 hours.
Q3. Do you ship overseas?
We are able to send your purchased equipment overseas via air registered mailing. Currently, our cart checkout supports international shipping to Malaysia only. Click on “Latest News” to find out more about International Shipping to Malaysia. Shipping to Malaysia takes 6 to 8 working days. Email us to find out about international shipping to other countries.
Q4. Why are alot of products out of stock ?
We would really want to bring in stocks as much as possible but there are way too many varieties to choose from. In order to continuously keep our cost down, we have to limit the number of selection for each design. If there is any design which you would like to see in the future, please leave us a comment on our facebook page or email us at [email protected]
Q5. Why should I pre-order from Muay Thai Boxing Singapore (MTBS) ?
By pre-ordering with MTBS, you will be able to get items that you can’t find in Singapore and Thailand retailers, especially for products such as customised colored gloves and Muay Thai shorts, Special designed boxing gloves, special limited edition equipment and etc. We communicate with the manufacturers directly and make sure your orders are accurate to the very last detail. Most importantly, prices will remain the same as the online stated price.
Q6. I need to test something out first before buying. Can I try out the items during purchase ?
Yes, you can do so provided we have the products in stock. For pre-orders, we would not be able to let you feel or try out the items but we are able to answer your questions as much as possible. We have experience in using the equipment and we have also reviewed them thoroughly so that we can understand the different aspects of the equipment. If you have any questions regarding the equipment, do email us to find out more about it. If we are unable to answer your questions, we will direct them to the manufacturer immediately and get back to you within 48hours. We can reassure you that our reviews are true and unbiased – if the equipment is not according to what we have told you, we would be willing to accept a 1 for 1 exchange. Yes, you heard it, 1 for 1 exchange. For exchange policy, please see our “Exchange Policy”. For user reviews of the different equipment, please check out HonestMMAGrad – It’s the rising MMA forums in Singapore.
Q7. How long do I have to wait for pre-ordered items?
Preorder takes 5-7weeks mostly but for some items we are able to bring in earlier. We will notify you as soon as the items are ready for collection.
Q8. What size gloves should I get ?
If you are unsure of the gloves sizing to get, we have came up with a general guide for you. Do note that this is just a general guide because different brands construct their gloves differently. For example, Top King gloves are generally more towards tight fitting and the gloves will mould to your hand shape after 1-2 uses. Fairtex Gloves are spacious and it is sometimes considered loose fitting. Twins Special gloves would have the balance between Fairtex and Topking – not tight fitting nor loose. It is entirely up to your preference.
|Sizing||Recommended for :|
|8oz||For Training purposes. Recommended for females/kids with smaller hands|
|10oz||For Training purposes. Recommended for females with average hand size or males with smaller hands. Size used in competition|
|12oz||For Training purposes. Highly recommended if unsure of size.|
|14oz||For Training purposes. Recommended for heavier class fighters. 75kg and above|
|16oz||For Sparring/Training purposes for heavier fighters 75kg and above|
Q9. What are the local shipping charges (Singapore) ?
Shipping charges are calculated automatically when you checkout. We provide Normal and registered mailing services (via Singpost) for Small items such as handwraps, Shorts and apparels – please Whatsapp us to request for this.
For Large items such as boxing gloves, kickpads, shinguards, headgears and etc, we provide local courier service at a flat rate of S$8.90. Bigger and bulkier items such as heavy bags, grappling dummy, grappling/training sports mats will be charged at a flat bulk delivery rate. Refer to rates stated in BULKY DELIVERY after you have keyed in your address at checkout page.
Q10. What are the rebate points and how can they be used ?
When you create an account and place your order at our website, you be able to receive a 2% rebate dollars credited into your MTBS account. These rebate dollars are reflected as points. Every 50 points = $1 discount. You can use these rebate points during checkout to offset your future purchases.
Terms and conditions of rebate
Rebate points will expire within 1 year from the date of issue.
Rebate points will only be awarded for payment made via Paynow/Paylah/Internet banking
Rebate points will not be awarded for payment made via SMOOVPAY/PAYPAL
Q11. What are your refund and exchange policy?
We understand that you might be concerned about the wrong choice of colors and sizes when you order your items online – that is why we are offering this 1-for-1 exchange service for your benefit so that you can have a peace of mind when you shop online with MTBS. All you have to do is take note of the following conditions for a successful exchange!
Read more here –> Exchange and Refund Policy